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Quality Policy
Our quality policy at SCTLabs ensures the delivery of exclusive and highly accurate data with a minimum accuracy rate of 99.995%, fostering customer preference for outsourcing jobs to us. We specialize in capturing textual data from various sources with precision and confidentiality, including printed matter, manuscripts, scanned images, and web research. With expertise in handling complex, time-critical, and cost-sensitive projects, we aim to internalize the principles of “First Time Right,” “Enhance Customer Value,” and “Exceed Client Expectations.” We continuously strive to improve our processes and methodologies to lower costs and enhance deliverable quality, exceeding customers’ expectations to become their first choice for additional business. Our collaborative work environment promotes integrity, courtesy, and fairness, ensuring the successful implementation of our quality policy by dedicated team members.